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Concertos – Custom Hi-Fidelity Music Earplugs for Clear, Safe Listening
Clear, natural sound at concerts and sporting events...without hearing damage or discomfort.
Do we have your ear impressions yet? ▾
If you’ve ordered from us in the last 5 years, you're all set — we have your impressions on file.
If not, we’ll need your ear impressions (casts) before we can make your custom plugs:
- ◦ In the Lower Mainland? Book free impressions at our Surrey or Burnaby clinic.
- ◦ Out of town? We’ll help you find a clinic after you order.
- ◦ Prefer to come in before buying? Book a visit — we’ll go over everything and take impressions then.
Ships within 3 weeks via Canada Post once have your ear impressions. We also ship worldwide.
We stand behind the fit of all our custom earplugs. If anything feels off within the first year, we'll fix or replace them at no cost. Your satisfaction is fully guaranteed, so you can rest easy knowing we’ve got you covered.
Your earplugs are built to last. If they crack, tear, or fail due to material or manufacturing issues within 3 years, we’ll replace them — no questions asked.
We stand behind all of our custom earplugs. If anything feels off, just reach out. We’ll quickly make adjustments to ensure they’re the perfect fit for you. If you’re still not satisfied after that, we’ll gladly refund your purchase within 30 days - no hassle, no fine print.
If you lose your earplugs within 1 year of purchase, we’ll remake them once at 40% off the current product price.
We get it - they’re small, they’re valuable, and life happens. That’s why we offer a safety net most companies don’t.
Just one thing to be clear about:
While we do have your ear impressions on file, that’s only a small part of the process.
Remaking a pair still requires the same high-quality materials, skilled labor, and full production time as your original set. It’s not a quick copy-and-paste.
Our Safety Net policy gives you one-time discounted protection — just in case life throws a curveball.
No hassle, no judgment. Just a fair way to keep you protected.
Premium Hi-Fi Hearing Protection
Perfect for Concerts, Festivals, Sporting Events, and More
With a custom fit and flat-response filters, Concertos evenly reduce sound, preserving the natural tones of music and speech. That means you can enjoy the experience in comfort, without worrying about hearing damage.
How to Order
Every pair of custom earplugs starts with impressions (casts) of your ears.
We use a unique process to get the fit just right.
If you’ve ordered in the past five years, we already have your impressions on file.
Start your way
You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.
You have two easy options:
1) Order online now and we’ll guide you to the next step of getting your ear impressions or...
2) Book a free in-person visit to try a demo, ask questions, and then decide if you want to place your order on person.
Get your ear impressions done
If you’re local, you’ll book a FREE appointment at our Surrey or Burnaby clinic. KIds and adults welcome!
*All local ear impressions are performed by a licensed Hearing Professional (included for FREE with all custom earplug purchases from us.)
If you’re out of town, we can help you find a nearby hearing clinic or audiologist.
We custom-build and ship to you
Once we have your impressions, we build your earplugs and ship to you in 2–3 weeks.
Shipping is fast across Canada and internationally.
We’ll send tracking info and offer ongoing support.
Crystal Clear Sound. Reliable Protection.
Check out the features that set Concertos apart
Clear Canal Tip
The transparent canal area lets you check for wax buildup and clean with the included tool, keeping your earplugs performing perfectly.
Custom, Discreet Fit
Concertos mold to your ear for a consistent, secure fit. With no guesswork, they stay comfortably in place, giving you full focus on the music.
Enjoy a perfect fit every time, without discomfort or falling out.
Flat-Response Filter
The Concertos’ flat-response filters provide even sound reduction across all frequencies. Choose from 10 dB, 15 dB, 20 dB, or 25 dB options, with interchangeable filters for flexibility. (includes 1 set filters - extras available)
Right Ear Dot
The dot on the right earplug ensures you can easily identify the correct earplug, even in low light. No more confusion, just a quick and hassle-free fit.
What's included
- 1 pair of Concertos earplugs (includes 1 set of filters installed)
- Premium zipper pouch
- Cleaning/wax removal tool
- Care instructions and support guide
- Unlimited friendly support
- 3-year warranty
Even the Best Hearing Aids Can't Reverse Damage or Tinnitus.
Over-the-counter and Amazon earplugs either muffle the sound or hurt your ears. Even “filtered” options are tough to fit, and leave you guessing at the right balance of sound and protection.
It's Not You. It's Your Earplugs.
Most earplugs either dull the sound, feel uncomfortable, or fall out during use.
Concertos are custom-molded for your ears, offering high-fidelity sound protection without muffling the music or causing discomfort.
Made for Music Lovers
The Ultimate protection for music lovers - designed to lower the volume without messing with the sound quality, so you can enjoy the show or rock out, and keep your hearing intact for the long haul.
We assess how jaw movement affects the shape of your ear canals - when you sing, shout, or even talk, your ears move too. That’s why we use a bite block to hold your jaw in the right position while we take your impressions. It ensures your Concertos stay sealed and secure - even when you’re mid-song or belting it out on stage.
We are licensed hearing professionals who work with ears every day focusing on creating the best hearing protection. That focus means your Concertos are crafted to fit perfectly while blocking dangerous sound levels without killing the music. Precision fit, acoustic balance, real protection.
Concertos are made from medical-grade Biopor® silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of gigs, rehearsals, and weekend festivals. Easy to clean, built to last.
Dynamic Ear filters provide flat attenuation across all frequencies, preserving sound clarity while protecting your hearing.
Perfect for musicians and concertgoers, these filters combine professional-grade sound protection with superior comfort.
We assess how jaw movement affects the shape of your ear canals - when you sing, shout, or even talk, your ears move too. That’s why we use a bite block to hold your jaw in the right position while we take your impressions. It ensures your Concertos stay sealed and secure - even when you’re mid-song or belting it out on stage.
We are licensed hearing professionals who work with ears every day focusing on creating the best hearing protection. That focus means your Concertos are crafted to fit perfectly while blocking dangerous sound levels without killing the music. Precision fit, acoustic balance, real protection.
Concertos are made from medical-grade Biopor® silicone that promises long-term comfort with day-to-day toughness. Soft enough to forget they’re in, but strong enough to hold their shape through years of gigs, rehearsals, and weekend festivals. Easy to clean, built to last.
Dynamic Ear filters provide flat attenuation across all frequencies, preserving sound clarity while protecting your hearing.
Perfect for musicians and concertgoers, these filters combine professional-grade sound protection with superior comfort.
79+ reviews on Google from our clients
I was looking for musician ear plugs that were rather discreet and comfortable wearing for long hours especially for DJing and festivals. VCEP offers a micro that performs just as good as the regular sized ones
Fantastic ear plugs, having both musician's and drifter for sleep. They work beautifully, feel like nothing is in my ear, and so I can wear them all day no worries.
High quality ear plugs with high quality service. I purchased a set of musician ear plugs for concerts. They are comfortable for the duration of a concert, in fact it is easy to forget they are there and sound quality is very good through them.
Got my earplugs here last year, they’ve been great. I DJ so I’m around loud music constantly. When I’m wearing my custom earplugs, the filter is so good it still makes me feel very present and immersed in the music. Love the feeling of knowing I’m saving my hearing one beat at a time!
Got two sets of ear plugs from Vancouver Custom Ear Plugs and they both work great! Excellent service and quality.
I got the music ones and I’m over the moon with how good these bad boys work. Highly recommend.Jamie is an absolute legend and made the whole process effortless
I highly recommend Jamie and the team at Vancouver Custom Ear Plugs. These are by far the best ear plugs I've ever had, and their service is unmatchable. Worth every penny:)
FAQ
A lot of answers to a lot of questions about Concertos
Are Concertos covered by my health insurance?
Some insurance plans do cover custom hearing protection, especially if they explicitly list it or offer a Health Spending Account. We’ve also seen success with reimbursement under extended benefits.
That said, most insurance coverage for “audiology” is focused on hearing aids, which are classified as medical devices. Custom earplugs aren’t typically considered medical devices and may not be covered under standard audiology services.
We don’t offer direct billing, but we can provide an itemized receipt listing them as “Custom Hearing Protection,” along with our license number from the College of Speech and Hearing Health Professionals of BC — which may help with your claim.
How long will it take to receive my order?
Once we have your ear impressions, your Concertos earplugs will ship within three weeks. After shipping, delivery typically takes 1-3 days for local orders in the BC Lower Mainland, a bit longer for orders across Canada, and longer for international orders depending on your location.
How are the custom-fit products shipped?
Concertos are shipped via Canada Post for Canadian orders and UPS for international orders. If Canada Post is on strike, we use UPS. They will arrive in a 6 x 6 silver bubble mailer which should fit in your mailbox.
I placed my order. What's next?
If we already have your ear impressions on file, nothing else is required. You’ll receive an email with your tracking number once your Concertos ship. If we don’t have your impressions, local customers will need to book a free appointment with us for ear impressions. Out-of-town customers will need to get impressions from an audiologist or hearing clinic using our impressions guide. We’ll help you find an audiologist if needed.
Will they make my ears itch or push wax deeper?
No. All of our earplugs are crafted from ultra-soft, medical-grade silicone that’s hypoallergenic, breathable, and designed for long-term comfort without irritation.
What's included with my order?
Your order includes a set of Concertos earplugs with one set of filters (chosen by you), a small zipper pouch, a cleaning tool, and ear balm to help you get them in during the first use.
Can I make a change to my order?
Changes can usually be made within a few days of your order. Please contact us ASAP if you need to make changes, and double-check your shipping address.
Does it hurt to get ear impressions?
Not at all. The process is quick, painless, and safe — just a soft molding material placed gently in your ear canal for a few minutes.
Can I order outside of Canada?
Yes! We ship worldwide, and we have clients across the globe.
Where do I go for ear impressions?
If you’re local, you can book a free appointment with us to take your impressions. For out-of-town customers, you can use our guide to find a local audiologist or hearing clinic. We’re happy to help if you need assistance finding one.
How much should I expect to pay for ear impressions?
Expect to pay between $100 and $200, depending on where you go.
Do I need to bring anything to my audiology visit?
You’ll need to bring our impressions guide (provided to you via email when you place your order) to ensure your audiologist takes the right impressions.
How can I make sure my ear impressions are good?
As long as your audiologist follows our impressions guide, your impressions will be great. We also ask that you send pictures of your impressions before sending them to us for approval.
Can I remove the lanyard from my hearing protection?
Yes, if you ordered a lanyard with your Concertos, it’s snap-in, snap-out, so you can easily remove it while keeping the earplugs secure.
Can I order Concertos for someone else?
Yes, you can! We offer gift certificates, which you can send directly to them.
How do I use my custom-fit earplugs?
We’ll include instructions with your order, and we also provide online instructions. If you need help, you’re welcome to visit us for an appointment, and we’ll walk you through it.
How do I clean my earplugs?
Use a damp wipe or cloth to clean your Concertos. If you want to remove the filters, you can wash the earplugs with hot water, but avoid immersing the filters in water.
What if I lose one of my custom earplugs?
We offer a 40% discount on replacements within one year. If you’d like a different color, just order from the website or contact us for a special friends discount.
Can I request my name to be engraved on my Concertos?
Sorry, we don’t offer engraving on Concertos.
How should I carry my Concertos?
Your Concertos will come with a secure, travel-friendly case that fits easily in your pocket.
Are the filters replaceable?
Yes, all Concertos filters are interchangeable and replaceable. You can add extra filters anytime.
Can I request my own color combination?
Yes! You can request any 2- color combination by leaving a note in the special request area when placing your order. We’ll let you know if it’s possible.
Will custom earplugs work for me if I have Cauliflower ears or small ears ?
Yes, Concertos work for all ear shapes and sizes, including cauliflower ear.
Can children use Concertos?
Yes, all of our earplugs are kid-friendly and safe for children.
How sustainable are Vancouver Custom Earplugs?
Our Concertos are designed to last for 4-5 years or more, which means less waste compared to disposable foam or latex earplugs.
Why are Vancouver Custom Earplugs more eco-friendly?
Concertos are reusable, helping reduce the waste from disposable earplugs that end up in landfills.
What are Concertos made of?
They’re made from medical-grade, durable silicone that’s biocompatible and skin-friendly.
